ernie@ernies3.com

702.556.4243

• Development

• Visual Design
• Interaction Design
• Functional Specification
• Information Architecture
• Low/Hi-Fi Prototyping
• Scope Documentation
• Black-box Testing
• Usability Testing



• Tools

• Visio
• Acrobat
• Fireworks
• Photoshop
• After Effects
• Premiere Pro
• Dreamweaver
• Final Cut Pro
• Illustrator
• InDesign
• Flash
• Flex



• Code

• CSS3
• XHTML
• Action Script 3
• Javascript
• MySQL
• PHP

Ernie Stepp III

EXPERIENCE

Technical Game Developer, Ainsworth Game Technology

March 2011 – Present

Develop video slot machine games onto approved software platform(s) in a fast-paced work environment. Perform Black-box testing and QA analysis. Prepare submission packages for various gaming jurisdictions in North and South America.

Troubleshoot software issues and collaborate with development team to create proper trainning documentation and game build specifications for video slots. Efficiently manage project timelines and deliver quality work with minimal supervision.

Product Development Manager, DiTronics LLC.

September 2009 – March 2011

Collaborated with development team to create scope documentation and functional specifications for casino cash access applications. Tested, tracked, and submited software issues for resolution. Efficiently managed project time lines, BETA testing, and final product implementation.

Managed multiple development projects from definition through product deployment. Lead project meetings with development staff and provided updates to management team. Developed and performed smoke testing, black-box testing patterns, and relevant user research.

Problem solved in order to create, develop, and implement fresh ideas. Developed overall user experience design. Created wireframe and low-fi prototypes, interaction design, and produced finished screens for company product suite.

Project and Operations Manager, DiTronics LLC.

September 2006 – September 2009

Successfully coordinated over 25 national installations of company product suite. Improved installation process by introducing efficient project scheduling guidelines. Led weekly project meetings. Consulted with IT directors and CFOs to establish and maintain overall project plans. Maintained project budgets while managing multiple vendor relationships.

Managed daily operations of client services - including installations, repairs and customer support. Managed technicians, customer support specialists, and operations team. Responsible for the hiring of technical staff and annual reviews. Remedied client complaints and collaborated with vendors and staff to resolve problems and concerns.

UX Consultant, Ernies3.com

April 2006 – Present

Design and create client projects using standard web scripting languages such as XHTML, CSS3, Javascript, and PHP. Blend creative and analytical thinking to design efficient and engaging applications with a focus on overall user experience. Develop projects with a focus on content, usability and increasing conversion rates. Utilize Adobe CS5 to create static and interactive visuals for web based applications.

ATM Field Service Technician, DiTronics LLC.

September 2005 – September 2006

Installed and serviced casino ATM and Cash Advance terminals. Remedied hardware and software issues to ensure excellent customer service. Provided after-hour phone support for clients and partner company service technicians. Led systems training sessions for client staff groups in Las Vegas and around the United States.

Product Training & Demonstration, Intel Corp.

March 2005 – August 2005

Contracted by Intel to provide product support for the Intel Pentium 4 processor, "Digital Joy" marketing campaign. A joint venture with Intel, Microsoft's Windows XP Media Center Edition 2005, and Hewlett-Packard.

Developed product demonstrations and taught consumers how to stream music, pictures, and live television to laptops, stereos, and TV's through Window's Media Center-based PC's. Managed daily opening and closing procedures and customer support/technical support.

Vending Route Driver, Canteen Corp.

June 2003 – February 2005

Managed vending route for Boeing, Renton WA. Filled, cleaned and serviced over 150 machines on a weekly basis. Responsible for balancing up to $10,000 per week in cash and maintaining warehouse-to-truck inventory levels. Performed regular vehicle maintenance checks and daily requisitions.

PC & Satellite Service Technician, Netwerx Inc.

February 1999 – December 2000

Installed computer hardware and software across the United States to support McDonald's, "Made For You" system rollout. Performed new construction installations as well as existing store upgrades. Responsible for training management and staff on new computer system functionality.

Repositioned communication satellites for West Coast clients Volvo and Edward Jones Investments. Responsible for rerouting data-traffic from SBS 6 to Telstar 7 and performed system upgrades to Hughes Network Systems' receivers. Troubleshoot technical issues to ensure sucessful uplinks and minimal client down time.

EDUCATION

Bachelor of Science in Web Design and Interactive Media

The Art Institute of Las Vegas

Dean's Honor List - Cumulative GPA 3.80